Visiting your local DMV office does not have to be an intimidating experience. Write or call 95.At some point in time, every California driver receives a renewal notice requiring them to personally visit a DMV office. Please include your question or issue, name, city of residence, phone number and email address. Write or call your state representative to voice your concerns or suggestions.ĭo you commute to work in the Inland Empire? Spend a lot of time in your vehicle? Have questions about driving, freeways, toll roads or parking? If so, write or call On the Road and we’ll try to answer your questions. All test questions for the knowledge test, regardless of the test taker’s age, come from the California Driver’s Handbook.įinally, if you have a complaint, remember that your elected representatives to the California Legislature made the license renewal laws. Law enforcement and members of the public can ask the DMV to reevaluate someone’s ability to drive safely by filling out a form.ĭetails are on the DMV’s “ Potentially Unsafe Driver” page.Īs for the test questions, some readers said the questions didn’t match what they studied. Older drivers are not required to take a behind-the-wheel driving test to renew.Ĭalifornia Vehicle Code section 12814(a) does not allow the DMV to mandate driving tests for renewal applicants past a certain age, as the “age of a licensee, by itself, may not constitute evidence of a condition requiring an examination of the driving ability.” However, the DMV can take administrative actions on driving privileges for anyone who shows they can’t operate a vehicle. Online test takers have two attempts to pass and a third try must be taken at a DMV office. Once someone submits a renewal application, they have three attempts to pass the knowledge test before they must reapply. You must agree to be monitored throughout the exam to prevent fraud. The online knowledge test is offered in 35 languages and can’t be taken on a tablet or mobile device. After completing the online exam, you still have to visit the DMV to provide identification and residency documents, take a photo, provide a thumbprint, and a vision screening. Those eligible are prompted to choose the remote exam option after filling out the online driver’s license application and paying the application fee. Take the knowledge test remotely on a computer or laptop with a webcam. The default is testing by touchscreen computer, but you may ask for a paper test or other accommodation, including a person-to-person verbal test in a language of your choosing. Take the knowledge test in person at the DMV, either using a computer touchscreen, on paper, or with accommodations. If you do not choose the e-learning option immediately when you create your account online, and you make a reservation for a test, you will have to take a test at the DMV. This can be completed 24/7 on a computer, laptop, tablet or a mobile device.ĭo not make an appointment if you want this option. Once you create the DMV account online, sign up for the eLearning module. Two people can’t share an account or email address. If you don’t have one, get a free email address from an email provider. Go online and create an account with the DMV.
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